Before accepting a shift, please review all of the information about the shift’s date, time, and location.
Accept only the shifts that you are sure you can work.
One hour before the shift is about to start, the system will send you a text
message to confirm your arrival.
You need to respond to this text.
If you fail to respond, your account may be penalized.
Please make sure to arrive at least 15 minutes before the start time of the shift so you have time to find parking and your on-site contact. They will provide you with a code that you need to enter in the app.
Your Location is being recorded when you Clock-In and Clock-Out. Doing that outside of the shift location is a serious violation of our policy.
We strongly suggest that you
Clock-In and Clock-Out in front of the on-site contact to keep your account active.
If you have any trouble with Clocking-In, you need to inform us ASAP by sending a text with the code to (305) 520-7641.
Working a shift without a Clock-In and Clock-Out does not get recorded in the systems and without that record, we won’t be able to process a payment for your work.
In order to receive the funds for your shift, you need to enter your payment
information in the app. The info that is needed is a bank account, a debit card (if you want instant payouts), and a Social Security Number.
If you encounter any issues before or during your shift please reach out to us first via text at (305) 520-7641 and we will call you right away to assist you further.
We do not tolerate no-shows, late cancelations, and being late repeatedly.
If you don’t show up to a shift that you accepted and you don’t provide a valid reason why your account may be suspended.
We have a zero-tolerance drug policy. If the on-site contact suspects you have used drugs, you will be sent home and your account will be permanently suspended.
On behalf of the entire HireApp Team, we welcome you to our
great community of Pros. We truly appreciate all the hard work
you do, and we are looking forward to the future that we are
building together. If you have any questions please let us know.